PASS GUARANTEED CERTIFIED-STRATEGY-DESIGNER - SALESFORCE CERTIFIED STRATEGY DESIGNER EXAM FANTASTIC RELIABLE TEST PRACTICE

Pass Guaranteed Certified-Strategy-Designer - Salesforce Certified Strategy Designer Exam Fantastic Reliable Test Practice

Pass Guaranteed Certified-Strategy-Designer - Salesforce Certified Strategy Designer Exam Fantastic Reliable Test Practice

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Salesforce Certified Strategy Designer Exam Sample Questions (Q24-Q29):

NEW QUESTION # 24
An online retailer developing a new sales strategy that releases a new, limited time promotion every 10 minutes to keep shoppers engaged.
The retailer's strategy designer has concerns that the promotion falls into an ethical risk zone around addiction.
Which strategy should be used to bring potential issues to light?

  • A. Create a provocative presentation showing how strategies like these will lead to unhealthy shopping behaviors, and send it to leadership.
  • B. Design a workshop for the team to slow down and think through the potential consequences of the strategy to uncover stakeholder perspectives.
  • C. Release the project as intended knowing customer feedback will force the concerns to be addressed later.

Answer: B

Explanation:
Explanation
The best strategy to use to bring potential issues to light for a sales strategy that falls into an ethical risk zone around addiction is to design a workshop for the team to slow down and think through the potential consequences of the strategy and uncover stakeholder perspectives, as this helps foster ethical awareness, reflection, and dialogue. Releasing the project as intended or creating a provocative presentation may not address the ethical risk or create alignment.


NEW QUESTION # 25
A strategy designer is working with a product team to reach more diverse audiences.
How should the designer make a case for ensuring all future releases meet accessibility standards7

  • A. Plot accessibility standards against impact and difficulty.
  • B. Evaluate competitors' accessibility standards.
  • C. Focus rationale on how refactoring later is more expensive.

Answer: C

Explanation:
Explanation
The designer should make a case for ensuring all future releases meet accessibility standards by focusing rationale on how refactoring later is more expensive than designing for accessibility from the start. This argument appeals to the business logic and cost-benefit analysis of the stakeholders.
References:https://trailhead.salesforce.com/en/content/learn/modules/salesforce-strategy-designer-certification-p


NEW QUESTION # 26
In listening to its customer and influencers Cloud Kicks (CK) identifies a design opportunity to create a more sustainable sneaker Which additional topics should CK consider before framing the design challenge as a How Might We question?

  • A. Business drivers and signals of success
  • B. Potential market sire and supply chain costs
  • C. Shareholder priorities and design team capabilities

Answer: B

Explanation:
Explanation
The additional topics that Cloud Kicks should consider before framing the design challenge as a How Might We question are potential market size and supply chain costs, as these help evaluate the viability and feasibility of the design opportunity. Shareholder priorities and design team capabilities or business drivers and signals of success may not be relevant or important for framing the design challenge.


NEW QUESTION # 27
A Cloud Kicks (CK) strategy designer is leading a project to create a new customer experience with digital and environmental touchpoints. The stakeholders want to understand how the designer is proposing CK will deliver the experience. which tool should they use to explore the collaboration, structure, and processes that will be required?

  • A. Service blueprint
  • B. Journey map
  • C. Empathy map

Answer: A

Explanation:
The best tool to explore the collaboration, structure, and processes that will be required to deliver a new customer experience with digital and environmental touchpoints is a service blueprint, as this helps illustrate how different actors, touchpoints, channels, activities, and resources interact and support each other in delivering the service. A journey map or an empathy map may not be able to capture the backstage aspects of service delivery.


NEW QUESTION # 28
A Strategy Designer at Cloud Kicks presents narrative to drive stakeholder alignment for a new product vision.
In addition to the narrative, what should the designer provide to create alignment?

  • A. Incentives to motivate internal stakeholders to align with the proposed future state
  • B. The strategic case including a breakdown of features and why they meet audience needs.
  • C. A roadmap to minimize miscommunication about milestones in the build process.

Answer: B

Explanation:
Explanation
In addition to the narrative, the designer should provide the strategic case including a breakdown of features and why they meet audience needs to create alignment. The strategic case is a way to explain how the new product vision aligns with the company's mission, values, goals, and capabilities. It also shows how the product features address user needs, pain points, motivations, and behaviors. This can help persuade internal stakeholders to support the new product vision by demonstrating its value proposition and relevance.
Incentives may motivate stakeholders temporarily but they do not create lasting alignment or commitment. A roadmap may show how the new product vision will be implemented but it does not justify why it should be pursued.


NEW QUESTION # 29
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